Frequently Asked Questions

#01. Why customize my phone and other devices?

#02. How do I get better with technology?

#03. How do I ask for help with technology?

#04. Does my attitude affect my ability to learn technology?

#05. What is Google Search?

#06. Why should I learn new things?

#07. How can my phone help me remember my medications?

#08. Can my phone help with my memory?

#09. How can my phone help me see small print?

#10. What are audiobooks?

#11. Can my phone help me sleep better?

#12. I’m visually impaired can my phone help?

#13. Why do I have to update my stuff?

#14. What is an anti-virus?

#15. Why do I need to secure my phone?

#16. What is WebMD?

#17. What’s a good website for seniors?

#18. How do I protect my digital assets?

#19. How do I create and remember strong passwords?

#20. What is two-factor authentication  and how do I enable it?

#21. What is Wi-Fi, and how do I connect to it?

#22. What is the difference between a smartphone and a tablet?

#23. Which do I have an Android or iPhone smartphone?

#24. How do I tell which make and model smartphone I have?

#25. Which version of Android or iOS is on my phone?